Privacy Policy

Introduction

Welcome to Rainbow Race Gears
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have regarding your personal data.

Who We Are

Our website address is: https://www.rainbowracegears.com

We are Rainbow Race Gears, an online retailer specialising in motorbike gear, including gloves, jackets, and related accessories.

If you have privacy-related concerns, you may contact us at:

📧 Email: support@rainbowracegears.com
🌐 Website: www.rainbowracegears.com

What Personal Data We Collect & Why

We collect personal and technical data to process purchases, improve services, and offer a better user experience.

Personal Data Collected

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details

• Account preferences

Transaction Data

• Order history

• Purchase details

Technical Data

• Device type

• IP address

• Browser type

• Pages visited

• Cookies

• Analytics information

Why We Collect Data

• To process orders and payments

• To provide customer support

• To personalize user experience

• To improve website performance

• To send marketing communications (with consent)

• To maintain security

By using our site, you consent to data collection as described.

Comments

When visitors leave comments, we collect:

• Comment text

• Visitor’s IP address

• Browser user agent

• Email (if provided)

This helps with spam detection and interaction.
An anonymized string may be sent to Gravatar services to verify usage.

Media

If you upload images to our website, you should avoid embedding location data (EXIF GPS). Uploaded files are usually publicly accessible.

Contact Forms

When you submit a contact form, we collect:

• Name

• Email

• Message details

We store submissions for customer service purposes only.
We do not use contact form information for marketing without consent.

Cookies

We use cookies to:

• Improve site performance

• Save login preferences

• Track analytics

• Enable shopping cart functionality

You may disable cookies through browser settings, but some pages may not function properly.

Analytics

We may use third-party tools (e.g., Google Analytics) to analyze traffic. These tools collect:

• IP address

• Session data

• Page views

Users can opt out of tracking using browser settings or provided opt-out links.

Who We Share Your Data With

We may share data with trusted third parties, including:

• Payment processors

• Shipping partners

• Analytics providers

• Email marketing services

We do not sell your data.
These providers handle data according to their privacy policies.

How Long We Retain Data

We retain data only as long as necessary:

• Contact form submissions: 6–12 months

• Analytics records: 12–24 months

• Customer purchase records: 7–10 years

Comments and metadata may be stored indefinitely unless requested for deletion.

Your Rights Over Your Data

You have the right to:
Request access
Request correction
Request deletion
Withdraw consent
Request restriction of processing

Where Your Data Is Sent

Your data may be transferred outside the EU to servers located in the United States or other regions.
We ensure these transfers comply with European data protection standards through:

• Privacy Shield

• Contractual clauses

• Corporate safety policies

How We Protect Your Data

We protect data through:

• SSL encryption

• Secure servers

• Limited access permissions

• Two-factor authentication

• Staff training

Data Breach Procedures

In case of a data breach, we:

• Internally investigate

• Notify affected users

• Report to authorities if required

• Implement corrective measures

Third Parties We Receive Data From

We may receive data from:

• Advertisers

• Analytics tools

• Payment partners

Such data is only used to improve services and user experience.

Automated Decision-Making & Profiling

We do not use automated decision-making or profiling to make significant decisions affecting users.
If enabled in future (e.g., credit evaluation), we will notify and update users here.

Industry Regulatory Disclosure Requirements

If additional privacy disclosures are required by law or professional regulation, they may be included here.